Mark Blumenthal writes up some interesting comments from pollster Jay Leve, founder of SurveyUSA, on the challenges facing polling firms today.
Phone polling depends on a set of assumptions: "You're at home; you have a phone; your phone has a hard-coded area code and exchange which means I know where you are; ... you're waiting for your phone to ring; when it rings you'll answer it; it's OK for me to interrupt you; you're happy to talk to me; whatever you're doing is less important than talking to me; and I won't take no for an answer -- I'm going to keep calling back until you talk to me."
However, the reality is much different: "In fact, you don't have a home phone; your number can ring anywhere in the world; you're not waiting for your phone to ring; nobody calls you on the phone anyway they text you or IM you; when your phone rings you don't answer it -- your time is precious, you have competing interests, you resent calls from strangers, you're on one or more do-not-call lists, and 20 minutes [the length of many pollsters' interviews] is an eternity."
Leve's bottom line: "If you look at where we are here in 2009, it's over... this is the end. Something else has got to come along."