Ronald Klain: “As someone who served as an adviser to the Hillary Clinton campaign, I fundamentally disagree with everything that Trump stood for on the trail. But it would be foolish to ignore how often his tactics were effective. The president-elect refused to release his tax returns; he’s been accused of sexually harassing numerous women; and he’s likely to take office on January 20 without having divested his business interests. How did he get away with it?”
“Trump saw a change in the political landscape that many other failed to see; and everyone from political strategists to corporate communicators to those in the media would do well to pay attention. If they want to survive controversies in the future, they’ll want to study these five core postulates of Trump’s new crisis management playbook.”
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